From time to time customers may experience unexpected financial hardships . These hardships can put customers in a tough situation where they have to choose between paying their energy bills and feeding their families. AEP has several initiatives and resources that help customers manage their electricity bills and reduce their energy consumption, including energy efficiency programs, rebates and incentives, monthly payment plans and energy assistance grants and programs.
- Approximately $65.8 million in federal and private energy assistance.
- More than 7,873 pledges totaling $2.3 million in energy assistance pledges from our self-serve agency websites.
AEP provides several options to help customers save energy and reduce their overall costs while keeping their homes comfortable and safe. Learn more about the many energy assistance programs offered across AEP’s service territory: