2016 Corporate Accountability Report
2016 Report

Power of

Message from the Chairman

The electric utility industry is undergoing a major transformation that will result in a cleaner, stronger, more flexible, reliable and resilient grid. We envision a grid that is more intelligent and responsive and is valued for the services it provides. To achieve this, we are embracing change by building upon our commitment to operational excellence and being adaptable, solutions-oriented and innovative.

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Building the next-generation energy company

Our vision is to deliver an energy future built on diverse energy resources and an interactive power grid that is more reliable and secure, with technologies that enhance access and services for all customers.

Customer experience

We are developing the technology to enable our customers to make choices that improve their service, reduce cost and deepen their relationship with us.

Sustainable Electricity

We are adapting the legacy energy system to become a cleaner, smarter and resource-diverse power grid that is reliable, secure and modern.

Strategy for Growth

We are investing in infrastructure that improves reliability, gives customers the clean energy they want and enhances the overall customer experience.

Zero Harm

There is nothing more important to us than the safety and health of our employees, contractors, and the public. To us, Zero Harm means we care for each other; we care enough to always choose the safest way to do a job; and, we take responsibility and accountability for speaking up to prevent harm.

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